Returns & Exchanges
At Fluxe, your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a 60-day refund policy from the date of purchase.
Eligibility for Refund
To qualify for a refund, the following conditions must be met:
- The item must be returned in its original, undamaged condition.
- All original packaging and accessories must be included.
- A receipt or proof of purchase must be provided.
How to Start a Return
- Email us at info@fluxebody.com or use our Return Portal to submit your return request.
- Our customer service team will issue a Return Merchandise Authorization (RMA) number and provide a prepaid shipping label.
- Print and attach the prepaid label to your package, include your RMA number inside, and drop it off at the specified carrier location.
⚠ Please note: Returns without a valid RMA number may not be accepted.
Return Shipping
- Fluxe will provide a prepaid return shipping label for eligible returns.
- Original shipping fees (if any) are non-refundable.
Refunds
Once your return is received and inspected, we will notify you by email.
- Approved refunds will be issued to your original payment method within 8–16 business days.
- If your bank or card issuer requires additional processing time, the refund may take slightly longer to appear.
Important Notes
- This policy applies only to products purchased directly from fluxebody.com.
- Items damaged due to misuse, neglect, or improper handling are not eligible for a refund.
- Fluxe reserves the right to decline refund requests that do not meet the above conditions.
Contact Us
Email: info@fluxebody.com
Support hours: Monday–Saturday, 9:00 AM – 5:00 PM
Last updated: May 2026